AirBridgeCargo Airlines successfully implements CargoClaims platform

Photo: F.L.T.R: M. Verbykh, Claims Handling Manager (ABC), E. Timoshenko, Claims Handling Specialist (ABC), Y. Genin, Computer Systems Administrator (ABC), N. Bogomolova, Customer Service Director, Global (ABC), A. Arriëns, Product Manager (CargoHub), A. Lokteva, Customer Service Deputy Director (ABC)

AirBridgeCargo and CargoHub have solidified their collaboration during the CargoClaims platform implementation. The implementation included several training session’s and meeting the specific needs of AirBridgeCargo’s organizational structure.

Aiming for the highest industry standards, AirbridgeCargo has joined the standardized claims process of the CargoClaims platform which helps their forwarder and shipper client’s to quickly resolve claims in a consistent way across multiple carriers. The solution was recognized by IATA at its first cargo innovation awards.

Raoul Paul, Founder of CargoClaims ; “I am extremely happy to welcome AirbridgeCargo to our platform after a long evaluation period and pre-boarding discussions. The functional requirements received from their professional IT and claims handling team helped us to prioritize our roadmap development plan and to add new value to our platform for our customers.” The AirBridgeCargo claims portal ru.cargoclaims.aero is now available for customers to submit, update and track the status of their claim and will soon be integrated within the www.airbridgecargo.com website.

We look forward to working with the professional team of AirBridgeCargo Airlines and to continue to support their business excellence program.”

 

About AirBridgeCargo
AirBridgeCargo is one of the world’s fastest growing global cargo airlines, and its expanding route network connects customers in the largest trans-regional markets of Asia, Europe and North America, covering more than 30 major cargo gateways and accommodating trade flows worldwide. All the flights are operated via ABC’s cargo hub in Moscow Sheremetyevo airport, featuring up-to-date equipment and guaranteeing seamless connection throughout the airline’s expanded international network within a 48-hour delivery time, including handling, all managed by highly skilled and qualified ground handling personnel. ABC’s fleet of Boeing 747 freighters is one of the youngest and most modern in the airline industry.
The excellent operating advantages of ABC’s freighter fleet, the performance of the airline’s highly-skilled personnel, and constant improvements of its internal processes enable the airline to carry all types of air cargo in full compliance with global industry standards, including temperature-sensitive products. The Company is constantly reviewing its existing service offers to realign them with market and customers’ expectations.
For more information visit www.airbridgecargo.com

About CargoClaims Platform
CargoClaims provides a standardized and optimized claim handling process which helps forwarders and direct shippers to quickly resolve claims in a consistent way across multiple carriers. Airlines are offered a complete suite of integrated tools to manage their claims process with optimized efficiency. The IATA innovation awarded solution improves the customer experience and reduces the claim recovery cycle.

For further information please contact:
Elena Boykova
External Communications Specialist
AirBridgeCargo Airlines
Tel: +7 495 786 26 13
elena.boykova@volga-dnepr.com

Contact CargoHub BV
Mr. Anne Arriens | Product Manager
Tel: +31 6 4321 6457
Email: support@cargohub.nl
www.cargohub.nl | www.cargoclaims.aero

 

For more information about the CargoClaims platform click here

Be the first to comment on "AirBridgeCargo Airlines successfully implements CargoClaims platform"

Geef een reactie

Het e-mailadres wordt niet gepubliceerd. Vereiste velden zijn gemarkeerd met *

*