If there was one thing to learn from The Delivery Conference in London this week, it is how very fast the e-commerce delivery industry changes – and the companies within it.
Compared with more traditional freight forwarding, where very little changes, very slowly, this is an industry adapting at breakneck speed to rivals, technology, and customer needs and expectations.
Yodel, for example, once lauded as the worst delivery company in the UK, …
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Source: The Loadstar