Traditional freight forwarders the ‘true architects’ of transport

Traditional freight forwarders are the “true architects” of transport and, with the right tools, can beat fresh competition from digital disruptors and shipping lines. 
According to digital logistics start-up Qwyk, freight forwarders are well-positioned “to provide superior customer service to their rivals”.  
“Every shipper will choose a good customer experience over an average one, and from my point of view, this is where a digitised freight forwarder can score,” said Harm Wessels, Qwyk’s newly appointed, Singapore-based chief commercial officer.   
“Start-ups …

The post Traditional freight forwarders the ‘true architects’ of transport appeared first on The Loadstar.

Source: The Loadstar

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