Express operators are ramping up investments in automation and warehousing to offset margin pressures associated with rising B2C deliveries.
In the US, the likes of FedEx, UPS and US Postal Service (USPS) dominate express services, but while the latter has benefited from the e-commerce revolution, the others have struggled.
B2C accounted for some 48% of UPS’s US domestic package volumes in 2016, year-on-year growth of some 9% – an annual growth rate it expects to continue.
And although FedEx …
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Source: The Loadstar