Fewer than a quarter of shippers are “very happy” with the air cargo supply chain – there are continuing demands for less complexity and paper.
In an IATA shippers poll, just 22% said they were “very happy”, and while overall the industry scored a 7/10, 85% of respondents called for more collaboration.
Head of cargo transformation Celina Hourcade said the results indicated the need to modernise the industry was paramount.
“Our Simplifying the Business (StB) cargo programme is …
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Source: The Loadstar