ECU Worldwide is struggling to communicate with some customers following a cyber attack, which brought down some of its systems on 7 February and which remain unavailable.
While ECU’s website first told customers how to contact staff, it is no longer accessible, and the company has not used its social media accounts – Twitter, LinkedIn or Facebook – to update clients on the situation.
It has also changed payment terms, according to …
The post ECU suffering customer dissatisfaction as confusion reigns over cyber attack appeared first on The Loadstar.
Source: The Loadstar
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