North American rail operators have been accused by shipper organisations of putting Wall Street analysts before customers.
Shippers are frustrated by poor service and tight capacity and blame the Class One rail companies of scrimping on investment for the sake of higher profits.
A shipper survey, published by investment banking firm Cowen & Co, shows widespread dissatisfaction with the performance of the large US and Canadian rail firms.
More than half the respondents rated the service …

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Source: The Loadstar