During Ramadan this year, American Airlines chief executive Doug Parker decided to fast for a day, to help him empathise with his Muslim staff.
This action, explained Sadiya Khan, air cargo director turned professional coach, exemplified humble leadership. It enabled Mr Parker to gain a personal understanding of part of his company’s culture through walking in their shoes.
Having worked in international teams, Ms Khan is keen to emphasise the benefits of …
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Source: The Loadstar